UK Delivery: £4.00 (1-2 working days)
Royal Mail 1st Class Recorded
International Delivery: £8.50 (4+ working days)
Royal Mail Signed For/Airsure International Delivery.
Estimated delivery times are to be used as a guide only and commence from the date of despatch.
We aim to despatch items within 24 hours of accepting your order and payment, however some may take a little longer (up to 14 days).
We will accept return of goods for a full refund/credit note within 28 days from the date received, providing they are in their original condition.
This policy does not apply to bespoke products which have been made specifically to your requirements unless the item is faulty.
Items will not be refunded if any sales tag or seal has been removed.
Once the refund has been agreed it will be issued immediately by ruby+diva.
For all returns, except where the item is faulty, you will be required to arrange and pay for the return of the item/s to us.
When returning items you are recommended to obtain proof of posting as we will not be responsible for returned items lost in transit.
Please see our Customer Services Standards and Returns Policy here.