Delivery

Delivery within mainland UK: £8.95 (signature required)

Non-mainland UK and International: please contact us for an estimate.

This Save the Date is made to order. We will contact you within one working day to take your details, and will aim to have a proof for you within 3-5 working days. Including printing & postage, your custom invites should be with you within 15 working days. This timing is subject to change.

Additional Policies and FAQs

We strongly recommend that if you are purchasing event stationery from us, to place your order at least 4 months before your event. Do not, however, hesitate to contact us in a last-minute situation, as we will always do our best to accommodate you!

If you require your order urgently, and we are able to supply it, please note you may be charged an additional rush fee.

Our invitations consist of the cards only, although we can provide envelopes in a wide variety of colours and textures at cost prices: do contact us for more details.

Our products are made-to-order and as therefore cannot be returned. If, however, the product is defective or damaged we will replace it free of charge. You must notify us of any damaged items within 48 hours of receipt: we will not be able to replace orders that have been retained for longer than two days.

To obtain a replacement for defective or damaged products, quality photos showing details of all the damaged items must be submitted together with photos of any defective packaging. We will then gladly replace your items promptly, free of charge and with as little stress to you as possible.

We will always supply you with digital proofs to ensure you are happy with the design before we print your product. It is your responsibility to check that all supplied details are correct at this stage.

Once a proof is approved, changes cannot be made to the design once the product is printed without additional charges and re-printing costs.

Cancellations will be considered on a case-by-case basis. If you are considering cancelling your order, please note we will charge a daily fee of £150 for work already completed, and you will be responsible for any printing costs already incurred.

Please see the ruby+diva Customer Services Standards and Returns policies here.