Delivery costs by Royal Mail Special Delivery
Within UK - £6.90
International - £12
Mainland UK: 7 working days
Non-mainland UK: 10 working days
International: 21 working days
Please do get in touch should you need express delivery.
We will accept return of goods for a full refund/credit note within 28 days from the date received, providing they are in their original condition. Refunds cannot be given if the item has been worn or if any sales tags have been removed.
Once the refund has been agreed it will be issued immediately by ruby+diva.
For all returns, except where the item is faulty, you will be required to arrange and pay for the return of the item/s to us.
When returning items you are recommended to obtain proof of posting as we will not be responsible for returned items lost in transit.
Please see our Customer Services Standards and Returns Policy here.